A different perspective on tacit vs explicit knowledge

I was relaxing over the weekend listening to one of my favourite podcasts* which featured an interview with neuroscientist Dean Burnett, author of Idiot Brain: What Your Brain is Really Up To. The book is about how our brains work, or fails to work! The interview was mildly entertaining, until Dr. Burnett mentioned "fluid intelligence" and "crystallised intelligence".  The Cattell-Horn theory of fluid and crystallised intelligence says that intelligence is made up of different abilities that interact and work together to produce overall individual intelligence, with fluid intelligence being "…the ability to perceive relationships independent of previous specific practice or instruction concerning those relationships." and crystallised intelligence is "the knowledge that comes from prior learning and past experiences, . . . based upon facts and rooted in experiences." Does this sound familiar? It looks very much like the KM idea of tacit and explicit knowledge!

Reading the Investor’s Agenda through the Term Sheet

A term sheet typically is a non-binding agreement setting forth the basic terms and conditions under which an investment will be made. It lays the groundwork for ensuring that the parties involved in a business transaction are in agreement on most major aspects of the deal. It also confirms the responsibilities of each party for the legal charges and due diligence expenses incurred in drawing up a binding agreement or contract.

Let's talk

life before the internet.jpgAt the talk held by Dorothy Tsui on Appreciative Inquiry held on the 9th July, one of the ideas presented was the difference between a "deficit based problem solving" approach and a "strength-based appreciative enquiry". That is to say intead of looking at where thing are going wrong and solving those problems, we look beyond that to what we are going right and build on that. The led me to think that the world, or at least the Devloped World, is becoming less about action based survival problem solving to more about social interaction.

HKKMS: Re-thinking Organisational Change

The HKKMS is going to have a event on on Re-thinking Organisational Change, with sharing by John Hovell, Head of Organisational Development and KM for BAE Systems.

John Hovell, the speaker from the UK, will offer an intriguing perspective as to what the future of organisations could be. “Putting the human back into business”, shifting from hierarchical human DOings to collectively engaged, productive human BEings. Specifically, Mr. Hovell will briefly describe the specific 5 knowledge management and organisation development trends to consider. If your organisation is facing retirements or disruption caused by the impact of new technologies on enterprises, this is an opportunity to hear a global perspective and contribute to the conversation.

Leadership is a state of mind

Anyone Can Be A Leader.jpgI recently finished reading Work Rules! by Lazlo Bock. It is about the work culture in Google and is a highly interesting read. I would definitely recommend it for your summer reading list. Each chapter ends with a helpful list of bullet points that summarise the content (great for those with little time to read or a short attention span). The bullets in the first chapter reminded me of a this Gaping Void comic (one of my favourite business comics, I highly recommend subscribing to their blog). The bullets in Work Rules! were:

  • Choose to think of yourself as a founder
  • Now act like one


Questionnaire on the classification of ancient art

Eva Tang is a Masters student from HKU majoring in Library and Information Management. She is working on a research project about the metadata schemes for ancient  wall paintings and cave temples as proposed by Dunhuang Academy. The cataloging schemes have been developed according to the unique features of the artefacts, and Dunhuang Academy wants to learn more about how these schemes are conceived by experts and novices alike. You can help her by completing a questionnaire on the clasification schemes and how you might search and or browse for information.

Management Consulting Session by PolyU

There will be a free Experts' Forum & Info Session relating to management consulting by the Hong Kong Polytechnic University on 27 July.  As a KM consultant, or even as a KM Director in an organization, it is important to understand the needs and the challenges or the target organization.  Hence the knowledge of analyzing a business or an organization is important.  This info session might give us more hints.

An appreciation of Appreciative Inquiry

fish.jpgLast Saturday afternoon KMP hosted an event on Appreciative Inquiry (AI) with Dorothy Tsui as our guest speaker. We started with an "interview" of someone we did not know to discover their best KM moments. It was a wonderful reminder (especially for me) to listen to others without a) formulating my response, and b) try to solve the problem. Co-creation begins with a shared mental model and that can best be developed by listening to one another. Ideas can then be developed with others rather than for others.

Seminar by Professor Bratianu

Model.jpgAs mentioned last time, I will go into more detail of the seminar given by Professor Constantin Bratianu at the PolyU on Knowledge Dynamics. There were two things that struck me at the seminar. The first is that knowledge is not an "object" but a "mental representation and interpretation of the world we are living in. It is a cognitive approximation of the real world" - hence the soup metaphor we talked about before. Knowledge is our internal model for understanding our world. The other thing was the split of knowledge into "rational", emotional" and "spiritual" knowledge.


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