Reflective Journal --- Lego Serious Play (LSP) workshop


It has been about a month after the Lego Serious Play (LSP). Still there be insights resonate in my mind, which can be adopted in our own work. The reflective journal is written based on insights I gained throughout the workshop, but not in sequence of event flow.


1. Workshop by using the tool of Lego

Lego Serious Play workshop (LSP abbreviated below) is welcomed by the KMP2P members. Altogether we have about 20 participants finally, thanks to the well-recognised brand of Lego.


By capturing people’s attention, this is the milestones to the road of success. In the workshop, participants are always magnetized by the funny and interesting parts of Lego blocks, including the animals, skeleton human being, shoestring-liked connector, hollow mountain, etc. What we have heard most are ‘in my childhood, I never experience Lego since these are sold in high price’ or ‘I can’t memorise the Lego I played have such features’.


As being KMP2P PG, one of the things I can control to attract our members is how well we present ourselves. In an era of information overloaded, audience will be easily distracted by the news from all around the world via the channels of facebook and whatsapp and else. KMP2P news will be swept away unless pinned. To make KMP2P message ‘pinned’ into the mind, what big names/ hot topics can we leverage? 1) Aging workforce? 2) CoP? 3) Intellectual Capital/ Property?


2. Articulating difficult concept

In the workshop, facilitator Ms. Debbie Hui told us to 1) build a tower randomly and according to the prescribed procedures; 2) modify the tower to reflect your strength and 3) visualise a word ‘commitment’.


LSP provides a medium to present things effectively. To describe ourselves, we often tell others our work, specialty knowledge or current project on hand, but seldom cover our personality and strength (attributable to the Asian humble characters). In terms of the personal areas, we do have limited words. LSP helps us a lot, as well as playing important role to illustrate a simple word (such as commitment). We are used to generalise, delete and distort what we should have said. LSP provides us a context or at least a Lego blocks that listeners can ask consciously what the presenter unconsciously neglect. This interaction or conversation can ensure mutual understanding.


KMP2P PG has monthly regular meeting. Each spends us about 2-3 hours averagely. To improve our meeting quality, efficiency-wise we can make ourselves more prepared before meeting; effectiveness-wise we rely on our free-flow conversation guided by agenda. Should we need some extra tools or process to facilitate ourselves? Alternatively, how should we behave or converse to avoid communication errors?


3. Connecting our work

The workshop is ended by a session of LSP function. Apart from articulating difficult concept, connecting our work is most important. Debbie showed some good photos, which illustrated a group of people connecting their blocks. This formed a network that each block acts like a predecessor and also an internal user. This can visualise the team work in a bird-eye view.


Why so important? It comes to making us feeling good about our work! Mentioned by Peter Senge, team effort is gradually teared piece by piece:


“...From a very early age, we are taught to break apart problems, to fragment the world. This apparently makes complex tasks and subjects more manageable, but we pay a hidden, enormous price. We can no longer see the consequences of our actions; we lose our intrinsic sense of connection to a larger whole. When we then try to ‘see the big picture,’ we try to reassemble the fragments in our minds, to list and organize all the pieces. But, as physicist David Bohm says, the task is futile–similar to trying to reassemble the fragments of a broken mirror to see a true reflection. Thus, after a while we give up trying to see the whole altogether…”


In our business world, we give up trying to see the whole (unless you are a boss of something or high in ranking). Under the division of labor theory, we don’t know why we did this and cannot make sense of what we did. We completed the tasks without knowing the true meaning to the company; we finished our work because we received the paycheck. The more complex the job is, better reward it is assumed or we simply ignore it because of the same pay. Dan Ariely echoes the same way:


4th to 6th paragraph of the page or Ted Talk


LSP can reassemble our work as one. By knowing why we are out there in an organization, we may feel better our job (hopefully).



Please feel free to comment, I can be contacted via Thank you!


KMP2P (Knowledge Management from Practitioners to Professionals) is initiated and currently operated by MScKM graduates. We encourage interaction among members under an open and fair environment with no discrimination: sharing updated news in the area of KM, offering opportunities for KM practices, creating chances to meet with like-minded KM graduates and promoting KM in the society. Last but not least, we provide platform to practice KM and groom for professionals. MScKM undergraduates and graduates’ participation are entirely optional. Even though we might gain support from PolyU, which will not be liable to any responsibilities nor obligations in this community.


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