As mentioned last time, I will go into more detail of the seminar given by Professor Constantin Bratianu at the PolyU on Knowledge Dynamics. There were two things that struck me at the seminar. The first is that knowledge is not an "object" but a "mental representation and interpretation of the world we are living in. It is a cognitive approximation of the real world" - hence the soup metaphor we talked about before. Knowledge is our internal model for understanding our world. The other thing was the split of knowledge into "rational", emotional" and "spiritual" knowledge.
Rational knowledge is the explicit and tacit knowledge that results from our rational thinking. Emotional knowledge is a result of processing information coming from our sensory system and generates emotions and feelings. Emotional knowledge is primarily unconscious. Spiritual knowledge is the values we hold, the culture we live in, which is defined by a set of fundamental values. We learn these values through education in family, school, church and society. Values constitute the reference
system of our decisions.
To tap into each of these requires different approaches. Professor Bratianu called these approaches the "Integrators" and showed the integrators and which knowledge type they best influence in the table below. Technology and processes are tangible elements that best influnce the more explicit of the knowledge types, rational knowledge. Management that deals with the day-to-day running of the organisation influneces both rational and emotional knowledge. The culture of the organisation, even the culture of the teams individuals work in, influence emtional and spiritual knowledge. Good leadership affects both our emotions as well as as our rational thinking and so influences all three of the knowledge dimensions.