Raymond Ng

Raymond Ng is a practitioner in knowledge management with specializations in both enterprise content management and cultivation of enterprise collaboration. He has more than ten years working experience in the fields of knowledge management and information technology. Over the years, by encouraging and implementing the use of relevant practices and technologies, he has demonstrated the importance of knowledge management and brought positive changes to different organizations and firms. He has led regional projects in implementing content management systems, knowledge bases and social media applications. In academic side, he has a bachelor degree in applied computing and a master degree in knowledge management. In social corporate responsibility side, he is an active participant in helping startups by advising knowledge management practices.

Andreas Sher

Andreas’ career started in the Quality Management field in the engineering industry. Having worked for two major Design Consultancies and the Airport Authority as Quality Manager, his skill set covered not only quality auditing and management but also included managing intranets, physical libraries, asset management and managing innovation projects.

After completing the KM Master’s programme is 2010, Andreas joined the MTR Project Division’s Innovation and Knowledge Management team as the manager for innovation (EII – Innovation). This position encompassed more than just developing and monitoring innovation projects, it included managing the intranet both in terms of creation and curation of content as well as system administration, assisting the many communities of practice develop and carry out programmes of activities, liasing with other knowledge management specialists in the organization, carrying out innovation and after action review workshops and publicizing innovation within the organisation through publications and events. 

This was followed by the position of Knowledge Management Director at Pico Global Services, the corporate arm of the Pico group. As a director level position this mean developing an overall KM strategy and liaise with the heads of the various offices around the world to introduce and develop KM practices. There were also practical tasks of monitoring and administering the intranet, maintaining the global staff list, and developing a Design Library system to capture the knowledge of past projects for inspiration and reuse.

With this wealth of experience, he is now working as a freelance consultant, and is perfecting his elevator speech on what the term knowledge really means.